Terms And Conditions Of Sale
Any statutory consumer rights enjoyed by you are not affected in any way by these terms and conditions of sale.
1. INTRODUCTION
1.1
These terms and conditions will apply when you place your order with us.
1.2
These terms and conditions make repeated use of certain terms which we have defined in condition 8.
1.3
Before you place your order, we reserve the right to change these terms and conditions at any time.
Any such changes will take effect when posted on this website and it is your responsibility to read these terms and
conditions on each occasion you use this website.
1.4
Please print these terms and conditions and any email we send you for future reference.
2. SPECIFICATION OF GOODS
2.1
If we do not do a site visit and measure accurately which is chargeable
It is your responsibility to provide us with exact measurements, suitable for your requirements. We shall
not be responsible for your inaccurate measurements.
2.2
Once you have ordered you will receive a confirmation email which you are responsible for checking, we
cannot accept returns for refunds as we are not able to resell made to measure goods.
2.3
All sizes and measurements stated by us in relation to the goods are approximate only without a site visit
2.4
All items are cut to size and will be accurate with working tolerances and variances of +/-5mm. Orders cannot
be returned if within this limit.
2.5
We are unable to guarantee that the digitally produced images shown
• Accurately reflect the colours, due to variations in light and colour between different computer monitors.
• Will be the same from one item to another in the case of matching sets, due to slight variations in dye lots
and age of orders placed.
• Accurately reflect fabric texture and feel, it is recommended to order a free sample before purchasing.
Though we try to ensure a high standards of colour accuracy, due to slight variations in precise tone and
saturation of dyes when applied to fabrics, we cannot guarantee two products ordered separately
will be made from the same batch of fabric.
2.6
If you require an exact colour match or would like to see any of the fabrics in person, we offer a fast, free
sampling service which is recommended on all made to measure products as goods cannot be returned for a refund.
• Samples can vary if renewed from a new cut of fabric or material. Like blind ordering, we would encourage customers
to resample if some time has passed since their last sample to reduce this possibility occurring.
• Some of our samples may not show the full range of pattern and colour, if you require additional samples in
order to make an informed decision please contact customer care we would be happy to arrange more to be sent
out to you.
• We may from time to time change the name and colour references of the products.
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3. PRICE AND PAYMENT
3.1
The price you pay is the price displayed on this estimate + v.a.t and valid for one month only from
date of first estimate
3.2
A 75% deposit will be required on acceptance of this Estimate and the balance to be paid on final Invoice
Which will be due on receipt
3.3
Title to any goods shall pass to you on delivery of the goods, provided that we have processed and received
payment in full for the goods.
All Prices are subject to V.A.T at the current rate
4. DELIVERY
4.1
Delivery of goods can only be made to mainland UK and Northern Ireland addresses. Subject to
condition 4.1(f), we can also deliver to the Channel Islands, Isle of Man, Orkney, Shetland and
Scottish Islands and BFPO addresses. For the avoidance of doubt, delivery to these locations
shall always be made as part of a non standard delivery service.
4.2
We are happy to deliver goods to your shipping companies for overseas deliveries as long as they are in the
UK mainland subject to delivery charges from third parties
4.3
All goods must be signed for by an adult aged 18 years or over on delivery.
4.4
All deliveries will be made to you by our third-party couriers. Delivery charges and estimated
timescales are detailed when you place your order.
4.5
We make every effort to deliver your order within the estimated timescales communicated to you at
the time of ordering, and in any event within 30 days of the date of order, with the exception
of Shutters.
Please refrain from scheduling a fitter for installation until the goods have arrived, been inspected
for any damage, and that all parts are present and complete. We recommend against scheduling
specific time off from work to await delivery.
RP Blinds and Curtains is not liable for courier delays arising from circumstances beyond our control,
such as adverse weather conditions, transportation strikes, or unforeseen logistical challenges,
particularly during peak periods.
4.6
Risk of loss and damage to your order passes to you on the date when the goods are
5. GUARANTEE
5.1
All of our goods are guaranteed against defects in manufacture and material from the point of order:
• 2 year guarantee across all blinds and made to measure curtains.
• 2 year guarantee on Somfy lithium-Ion batteries and Somfy Hubs.
5.2
Should any defect arise during any warranty period, we shall at our expense, repair or replace the defective
goods (or any part of them) on a like for like basis, provided that the defect has not arisen as a result of:
• Fair wear and tear;
• Misuse or abuse;
• Non domestic or business use;
• The goods being installed except as otherwise in accordance with accompanying written instructions or
good industry practice.
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5.3 All of our goods are guaranteed against defects in manufacture and material from the point of order:
6. GENERAL
6.1
Any contract between you and us shall be governed by the laws of England and any dispute between us will be
resolved exclusively in the courts of England.
6.2
Our maximum liability to business users arising out of or in connection with the goods shall be limited to the
replacement value of the product in question (except in the case of death or personal injury caused by our
negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods
for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of
the item in the event of a claim for breach of warranty or condition.
6. ABOUT US
7.1
R P Blinds and Curtains
7.2
This website is operated by RP blinds and Blinds which has its registered office at: 50 Belchmire Lane, Gosberton,
Spalding, Lincolnshire, PE11 4HG
7.3
Our VAT registration number is 459650555.
7.4
If you have any questions regarding this website, these terms and conditions, or your order, please contact us using the Contact Form or by using the details below:
Post:
50 Belchmire Lane, Gosberton, Spalding, Lincolnshire, PE11 4HG
Email:
office@rpblindsandcurtains.com
web: www.rpblindsandcurtains.com
Phone:
07540 527 437
8. DEFINITIONS
8.1
In these terms and conditions:
"we", "us" or "our":
Means: RP Blinds and Curtains
"goods":
means the goods confirmed in our order acceptance email.
"order":
means your order made by you, to purchase goods from us.
"website":
means this website with the address www.rpblindsandcurtains.com
"you" or "your":
means you, the user of this website and/or purchaser of the goods